Redesigning your Business Processes for Digital Transformation

Digital transformation is now essential for business survival. To help companies understand the pathway for digital transformation, SGTech partnered with Tech Talent Assembly (TTAB) and NTUC to share on how the Operations & Technology Roadmapping (OTR) framework can be used as a planning tool to pivot your business strategy. 

Key Takeaways

Mr Lim Kuo Siong from TTAB shared that in considering individual elements in digital transformation, it is imperative to weigh the costs of implementation and the savings that it will bring. 

(Imperative to weigh the costs and benefits of each element in digital transformation)

Mr Lim commented that while there may be many solutions and providers that claim to aid in digital transformation, companies themselves should also stay informed of the associated issues, such as software consistency, data leakage, and even whether the physical locations for data backup storage are safe. He provided a simple checklist of items that companies should watch out for.  

(Associated issues to consider in digital transformation)

Using the Operations & Technology Roadmap to chart Digital Transformation

Mr Jeffrey Pan from NTUC discussed how the Operations Technology Roadmap (OTR) can be a simple way to align the entire company and understand where the company is heading. OTR focuses on the people, process and resources, to evaluate where the company is at and to chart the way forward. 

(Overview of the Operation & Technology Roadmap)

Mr Pan gave examples of how the use of OTR can help companies, and noted that OTR is important for businesses to understand themselves better, and to avoid failing without knowing why. 

(Benefits of the Operation & Technology Roadmap)

To get the full sharing by the speakers, you can catch the webinar recording on Digital Transformation.


You may also wish to download the presentation slides here:
Presentation Slides by NTUC
Presentation Slides by Tech Talent Assembly

More to come

SGTech continues to organise more sessions to help SMEs and startups tide over the current challenges.  Please look out for the other webinars in this series.