Service 4.0 is the next paradigm shift in the future of services. Businesses must transform, innovate, and create new value to meet ever-changing customer needs and stay relevant.
In this article, industry experts highlight how cloud technologies can optimise your company’s resources and enable efficient collaboration, so that you can make the right investment and deployment.
To make the right cloud adoption decision, you need to first understand what cloud is, the current cloud trends, and how cloud technology is going to support your workload.
This is where Mr Edward Low, CTO and Systems Engineering Lead of Nutanix Singapore , shared about public cloud technologies, their costs, and how to make better decisions on cloud adoption.
Currently, public clouds are well-developed and come with a set of benefits:
However, utilising the public cloud also comes with certain trade-offs:
Public cloud service providers charge companies monthly and manage everything on your behalf. In comparison, when considering a private cloud, here are some of the hidden costs Mr Low has urged companies to look out for:
This cost comparison between public and private cloud services should provide you with a dynamic overview of the costs you will incur with respect to the kind of workload you want to put into the cloud.
Regardless of which cloud you adopt, these are some of the common challenges brought up by Mr Joe Chiu, Vice President of Digital & Data Management Systems at Changi Airport Group:
Mr Low shared that choosing the right cloud technology involves a mix of business and technical considerations, and you want to find the best balance. On the business side, you want to consider what is acceptable to the business:
You also need to factor in technical considerations:
Business Transformation with Cloud Technologies
Before you adopt any new technology, you want to ask yourself:
“[Although] most of these questions are commercial, financial, and user-driven, IT personnel should be involved in the decision-making process to understand, develop, and choose the best solutions to make the end-product a success, "according to Mr Chiu.
When deciding on whether to adopt cloud technologies, Mr Bernard Tan, Director, (Strategy, Planning & Engagement) at National Supercomputing Centre stressed that it is important to always relate back to your business strategy. Companies need to be clear if they are embarking on an internal transformation or a time-pressed transformation.
In summary, cloud technologies are the next big thing companies are looking to incorporate into operational processes and maximise productivity. When doing so, it is important to think at a workload level and prepare for a hybrid world.
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