You may write to us to find out what personal data about you we have in our possession or under our control and how it may have been used and/or disclosed by us in the previous one year. We may also ask us to correct it if there is any error or to rectify any omission in it. Before we accede to your request, we may need to verify your identity.
We will endeavor to fulfill your request within 30 days, with an estimate of the fee for processing the request (if applicable). If we are not able to do so within 30 days, we will notify you of the additional time required.
How we ensure the accuracy of your personal data
We will take reasonable precautions and verification checks to ensure that the personal data we have collected from or about you is reasonably accurate, complete and up-to-date. From time to time, we may do a verification exercise with you to update us on any changes to your personal data.
How we protect your personal data
We will take the reasonable security arrangements to protect your personal data that is in our possession to prevent unauthorised access, use, disclosure, or similar risks. We will take reasonable and appropriate measures to maintain the confidentiality and integrity of your personal data, and will only share your data with authorised persons on a ‘need to know’ basis.
Data Intermediaries who process and maintain your personal data on our behalf will be bound by contractual information security arrangements we have with them.
How we retain your personal data
We will not retain any of your personal data under our charge when the original purpose has been fulfilled or it is no longer necessary for any business or legal purposes. Based on our Document Retention Policy, we will ensure that your personal data that are no longer needed by us will be destroyed or disposed of in a secure manner.
How we transfer your personal data
If there is a need for us to transfer your personal data to another country, we will ensure that the standard of data protection in the recipient country is comparable to that of Singapore’s PDPA. If this is not so, we will enter into a contractual agreement with the receiving party to accord similar levels of data protection as that in Singapore.
Compliance with Laws
Where required to do so by law, we will disclose personal data about you to the relevant authorities or to law enforcement agencies.
Changes to this Data Protection Policy
We may update our Data Protection Policy from time to time. We will notify you of any changes by posting the policy on this page. Please revisit this page periodically for any changes. Changes to this Policy are effective when they are posted on this page.
If you have any questions about our collection, use, and/or disclosure of personal data about you; feedback regarding this Policy, or any complaint you have relating to how we collect, use, disclose and store personal data about you, you may contact our Data Protection Officer(s) at [email protected]
Any query or complaint should include, at least, the following details:
Your full name and contact information
A brief description of your query or complaint
We treat such queries and complaints seriously and will deal with them confidentially and within reasonable time.
For more details on SGTech’s Privacy Statement, please click here